At GiftKadai.in, we offer a wide range of customized products, including personalized gifts, custom prints, engraved items, and bespoke decorations. You can explore our collection on our website to find something that suits your needs!

If you need to make changes to your order at GiftKadai.in, please contact us as soon as possible. We can accommodate changes if the order has not yet gone into production. Once production begins, we may not be able to make modifications.

No, cash on Delivery (COD) not available. 

We understand that many customers prefer the convenience of Cash on Delivery (COD), but we do not offer this option for the following reasons:

  1. Customized Products: Our primary focus is on customized products, which are tailored specifically to your needs. Since these items are made to order, accepting cash on delivery complicates the production and fulfilment process, making it challenging for us to manage inventory effectively.
  2. Past Experiences with COD: In the early days of our business, we did accept COD. However, we encountered issues where many customers did not respond upon delivery, and others cancelled their orders after they had already been produced. This is particularly problematic for us, as customized products cannot be reused or resold.
  3. Trust and Quality Assurance: We want to ensure that you receive a high-quality product that meets your expectations. By processing payments upfront through secure methods, we can commit to maintaining our quality standards and ensure that your order is produced with care.
  4. Streamlined Operations: Accepting online payments helps us streamline our operations, allowing us to focus on timely production and delivery. This process ensures that your order is prioritized and handled with the utmost efficiency.
  5. Secure Transactions: We use trusted payment gateways, like Razorpay, to process transactions securely. This protects your financial information and provides peace of mind during the payment process.

We appreciate your understanding and encourage you to reach out if you have any questions or concerns. Thank you for trusting us with your customized orders!

At GiftKadai.in, we want to make the customization process as smooth as possible for you! After placing your order, please follow these simple steps to send us the necessary details for your personalized item:

  1. Prepare Your Files: Ensure that your photos, designs, or text are ready. Please check the file formats and sizes we accept to ensure compatibility (e.g., JPEG, PNG, PDF).
  2. Send Details via WhatsApp: Within 4 hours of placing your order, please send your required files, photos, or text to the designated WhatsApp number provided during checkout.
  3. Include Order Details: When sending your files, please include your order number and any specific instructions or requests related to your customization.
  4. Confirmation: Once we receive your files, we will send you a confirmation message. If there are any issues with your files, we will reach out to you for clarification.

By following these steps, we can ensure your customized order is processed promptly and accurately. If you have any questions or need assistance, feel free to contact our customer support team!

Thank you for choosing GiftKadai.in for your customized gifts!

We take your privacy seriously at GiftKadai.in. All photos are stored securely with encryption, and access is limited to authorized personnel only. Your images will only be used for your order and will be deleted after processing.

Customer satisfaction is our priority at GiftKadai.in. If you have any concerns about your product, please contact our customer support team within 24 hours of receiving your order, and we will work with you to resolve the issue.

Yes! GiftKadai.in offers bulk ordering for customized products. Please reach out to our customer support team to discuss your requirements and receive a quote.

Currently, GiftKadai.in primarily focuses shipping within India. We do not offer international shipping at this time, but please stay tuned for future updates!

GiftKadai.in accepts a variety of payment methods, including credit/debit cards, net banking, and secure payments through Razorpay. For orders placed through our social media or WhatsApp, we follow a direct transaction method.

Once your order is shipped, we will send you tracking information. You can use this information to monitor the status of your delivery directly with the courier service.

If your order hasn’t arrived by the expected delivery date, please contact our customer support team at GiftKadai.in. We will help you track your order and resolve any issues with the courier service.

Unfortunately, GiftKadai.in does not offer samples for customized products. However, you can view our portfolio and customer reviews to get a better understanding of our quality and craftsmanship.

At this time, GiftKadai.in does not have a formal loyalty program, but we occasionally offer promotions and discounts to our customers. Be sure to subscribe to our newsletter for updates!

If you receive the wrong item or a defective product from GiftKadai.in, please contact us within 24 hours of delivery. We will work with you to resolve the issue, which may include a replacement or refund, depending on the circumstances. Please check our policy page.

You can request to cancel your order within 4 hours of placing it. Please contact our customer support team at GiftKadai.in. However, once production has begun on customized products, cancellations may not be possible.

You can add names, messages, dates, and even custom graphics to many of our products. Check the product details for specific customization options available.

Yes, we provide customized gifts for corporate events, including branded items and personalized gifts for employees or clients. Please contact us to discuss your specific requirements and volume needs.

Yes! At GiftKadai.in, you can add a personal message that will be included with your gift. Simply provide your message during the checkout process. But its additionally chargeable.

If you have a specific idea or product in mind that isn’t listed on GiftKadai.in, please reach out to our customer support team. We’ll do our best to accommodate your request or provide alternatives.