Last updated: January 2026
Welcome to giftkadai.in (“Website”), owned and operated by MR Digital Works (“we”, “our”, “us”). These Terms & Conditions govern your access to and use of our e-commerce website and services related to the sale of personalised and readymade gifts. By accessing or using this Website, you agree to be bound by these Terms & Conditions. If you do not agree, please do not use our services.
1. Business Information
- Website Name: giftkadai.in
- Website URL: https://giftkadai.in/
- Entity Type: Business (MR Digital Works)
- Registered Address:
1/17, First Street, Bommampatty, Tiruchengode TK, Namakkal – 12, Tamil Nadu, India
2. Eligibility & User Accounts
- Users must be at least 18 years of age to create an account or place an order.
- Users can create accounts on the Website to manage orders and delivery details.
- You are responsible for maintaining the confidentiality of your login credentials and for all activities under your account.
3. Products & Services
- giftkadai.in offers personalised gifts and readymade gift items for online purchase.
- Product images are for representation purposes only. Actual product colour, size, or appearance may slightly vary.
- Personalised product details such as text, photos, or design instructions are not uploaded on the Website and must be shared via WhatsApp (+91 8838337342) after placing the order.
4. Personalised Orders
- Personalised orders are created strictly based on the details shared by the customer via WhatsApp.
- Customers must verify spellings, images, and instructions before confirming.
- Once a personalised order is confirmed and processed, it cannot be cancelled, refunded, or replaced, unless there is a manufacturing defect or error from our side.
5. Pricing & Payments
- All prices listed are in Indian Rupees (INR) and inclusive/exclusive of applicable taxes as mentioned.
- Payments are accepted via Razorpay (online payment gateway).
- Orders will be processed only after successful payment confirmation.
6. Order Confirmation & Cancellation
- Order confirmation will be shared via email or WhatsApp.
- Readymade (non-personalised) products may be eligible for cancellation before dispatch.
- giftkadai.in reserves the right to cancel any order due to product unavailability, pricing errors, or technical issues. In such cases, a full refund will be initiated.
7. Shipping & Delivery
- We deliver across India.
- Estimated delivery timelines are indicative and may vary due to courier delays, weather conditions, or regional restrictions.
- giftkadai.in is not responsible for delays caused by courier partners or incorrect address details provided by the customer.
8. Returns & Refunds
- Personalised products: Non-returnable and non-refundable unless damaged or defective.
- Readymade products: Eligible for return only if damaged, defective, or incorrect item delivered.
- Unboxing video and images are mandatory for any return or refund request.
- Refunds, if approved, will be processed to the original payment method.
9. User Conduct
You agree not to:
- Use the Website for unlawful purposes
- Provide false or misleading information
- Attempt to harm, hack, or misuse the Website or its services
10. Intellectual Property
All content on this Website, including text, images, graphics, logos, and design elements, are used for business purposes. Unauthorized copying or reproduction is prohibited.
11. Limitation of Liability
- giftkadai.in shall not be liable for indirect, incidental, or consequential damages arising from the use of the Website or products.
- Our liability, if any, shall be limited to the order value paid by the customer.
12. Third-Party Services
- Payments are processed through Razorpay.
- Delivery services are handled by third-party courier partners.
- We are not responsible for third-party service interruptions or failures.
13. Governing Law & Jurisdiction
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of courts in Tamil Nadu, India.
14. Changes to Terms
We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Continued use of the Website constitutes acceptance of the updated Terms.
15. Contact Information
For any questions regarding these Terms & Conditions, you may contact us through:
- Email: support@giftkadai.in
- WhatsApp: +91 8838337342
- Contact Page: https://giftkadai.in/contact-us/
- Postal Address (Courier): Omsakthi Lathe Works, Salem Road, Pon Nagar, Namakkal – 01, Tamil Nadu, India
- Postal Address (India Post): 1/17, First Street, Bommampatty, Tiruchengode TK, Namakkal – 12, Tamil Nadu, India
