Cancellation : Any cancellations to the order shall be made before 03 hours of the actual time of placed order to claim refund of the paid amount. No refund shall be made once the order send to Manufacturing team.

Cancellation request : Send cancellation Request to support@giftkadai.in with subject : ” Cancellation Request” and mentioned your order details also. Refund will made 5 – 7 Working Days and please note : Cancellation charges 7.5% Applicable.

Return / Replacement Policy :-

  1. For all Returns, video proofs are needed. Photo proofs are not accepted.
  2. When capturing videos at the time of unboxing our seal has to be present and clearly captured in the video. Only then the returns will be accepted (Seal is mandatory)
  3. Returns are acceptable only when there is a fit and style issue, Colour issue, Received item is different from what was ordered. Items that are all damaged by the buyer after unboxing will not be accepted for return.
  4. For Medicinal and personal care products like Masks, Gloves, etc., No return will be accepted and No refund will be provided. These items come under Non-returnable and Non-refundable categories. Before placing order please check product description.
  5. Return window for all the products is 3 business days from the date of delivery. Video proof is mandatory. After 3 days the returns won’t be considered and no exceptions will be taken.
  6. We always intend to give the best to our customer and we never want our valuable customer to go through any hassles. So we always try to send good and quality products to our customers and if there is any mistake in products from our side, we are always ready to accept the return within 3 business days from the date of delivery and only with the video proof.

A customer requesting Replacement/Refund will send the request by whatsapp +91 8838 3373 42 or send mail to support@giftkadai.inalong with your Order ID.

Thank you for being our valuable customer!
Happy shopping