Frequently Asked Questions — Giftkadai.in
Is Giftkadai.in a safe and trusted website?
Yes, Giftkadai.in is a verified and MSME-registered Indian gifting company. We use SSL-secured checkout and trusted payment gateways for 100% safe shopping. Your personal data and payment details are fully protected.
How can I customize a gift after placing an order?
After placing your order, share your photos, names, or messages on WhatsApp at +91 88383 37342 along with your Order ID. Our design team will confirm your customization before printing.
Can I send my photo or design files through WhatsApp?
Yes, you can send JPG/PNG files (minimum 150 DPI) to +91 88383 37342. We verify your file quality before printing to ensure the best results.
Do I get a preview before my personalized gift is printed?
Yes, for most personalized items, our team shares a preview on WhatsApp for your approval before final printing — so you’ll know exactly what you’ll receive.
What if my order is damaged or incorrect?
If your order arrives damaged or incorrect, please share an unboxing video within 24 hours. We’ll provide a replacement for eligible issues as per our return policy.
How long does delivery take?
Ready-made gifts usually ship within 24 hours, while personalized gifts take 2–4 business days after design confirmation. Delivery time depends on your pincode.
Do you offer bulk or corporate gifting?
Yes! We provide logo-engraved and custom gift hampers for events, companies, and teams. Contact us for corporate pricing and branding options.
Can I track my order after dispatch?
Yes. Once shipped, you’ll receive a tracking link via SMS and email. You can also WhatsApp your Order ID for live updates.
Do you deliver across India?
Yes, we deliver pan-India via reliable courier partners. Delivery times may vary slightly based on your location and product type.
What are your working hours?
Our support team is available from 9:30 AM to 8:00 PM (IST), Monday to Saturday. For urgent queries, WhatsApp us anytime at +91 88383 37342.
